E-commerce Fulfilment & Logistics in Kenya
E-commerce fulfilment, warehousing, last-mile delivery, COD and logistics for businesses selling in Kenya. Deliveroo supports local and international brands.
End-to-end e-commerce fulfilment for East Africa
Deliveroo provides strategically located warehousing, real-time inventory management, and nationwide delivery across Kenya. We connect online stores, marketplaces, and enterprise supply chains to their customers with speed, reliability, and transparency.
Our network extends beyond Kenya into Uganda, Tanzania, Rwanda, and South Sudan, with international sourcing and fulfilment connections in China and Dubai. This means you can store goods closer to your buyers, reduce shipping times, and offer cash-on-delivery with confidence.
What we offer
- E-commerce fulfilment — pick, pack, ship, and COD collection for online stores.
- Warehousing — secure storage, barcode inventory tracking, and flexible terms.
- Same-day delivery — fast delivery within Nairobi, Mombasa, Kisumu, and other major cities.
- Cross-border logistics — shipment coordination, customs documentation support through licensed agents where applicable, and regional distribution.
- Returns management — reverse logistics, inspection, restocking, and customer refunds.
Industries and locations we serve
We support businesses in e-commerce, healthcare, pharmaceuticals, FMCG, retail, manufacturing, and NGOs. Our services are available in Nairobi, Mombasa, Kisumu, Eldoret, and across East Africa.
Why choose Deliveroo
Deliveroo has been operating in Kenya since 2018. Our fulfilment centres, partner network, and dispatch technology are built for local conditions, from urban routes to cross-border transit corridors. We provide structured service level arrangements, dedicated account support, and integrations that fit your existing e-commerce stack.
Our services support online retailers, FMCG brands, growing businesses and international brands entering East Africa.
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E-commerce Fulfilment & Logistics in Kenya — Deliveroo logistics and fulfilment in Kenya and East Africa.
Frequently asked questions
How do I track my Deliveroo shipment?
Visit https://deliveroofulfilment.co.ke/track and enter your waybill number. Customers can view shipment status and delivery progress through available tracking updates.
Which cities does Deliveroo deliver to?
Deliveroo covers 47+ cities and towns across Kenya including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, plus cross-border services to Uganda, Tanzania, and Rwanda.
How do I register as a merchant?
Complete the merchant registration form at https://deliveroofulfilment.co.ke/onboard. Our team reviews applications within 1–2 business days.
Does Deliveroo support cash on delivery?
Deliveroo can collect customer payments in Kenya for applicable COD orders and reconcile proceeds with merchants according to the agreed service arrangement. Settlement and reconciliation timing depends on the merchant's agreed service arrangement.
What is the cost of same-day delivery in Nairobi?
Delivery pricing varies by destination, service type, parcel characteristics and business volume. For current delivery pricing, contact Deliveroo for the applicable rate based on service type, destination, parcel characteristics and volume.
Get a Fulfilment Quote
Talk to our logistics team about pricing, coverage, integrations, and custom SLAs for your business.
Get a Fulfilment Quote